Shipping Policy

Where we ship

Shipping availability depends on the product and destination. Available shipping destinations and rates are shown at checkout before payment. If no shipping option appears for your address, that item is not currently available for delivery to your location.

Rates

Shipping charges are calculated at checkout based on the products in your order and destination. You will see the available options and cost before you pay.

Processing and delivery

Orders are processed on business days. When tracking is available, you will receive shipping confirmation with tracking information. Delivery times vary by product, destination and carrier.

Customs and import charges

International orders may be subject to customs duties, import taxes or handling fees charged by the destination country. Unless shown as included at checkout, these charges are the customer's responsibility.

Address accuracy

Please review your shipping address carefully before placing your order. Incorrect or incomplete addresses can cause delays, failed delivery or additional shipping costs.

Lost or delayed parcels

If tracking stops updating for an extended period or your order appears lost, contact us through our Contact Us page with your order number so we can investigate.